Is my billing data safe?

Yes. We only read data — we cannot modify your billing, create charges, or access card numbers. All supported platforms (Stripe, Polar, Paddle) support restricted read-only keys. Your key is used only during the scan and is never stored or logged.

Which billing platforms do you support?

We support Stripe, Polar.sh, and Paddle. Select your platform on the scan page and we'll guide you through creating an API key. Each platform gets a tailored scan covering the leak types it supports.

What permissions does the API key need?

Read access for: Customers, Subscriptions, Invoices, Products, Prices, Coupons, and Payment Methods (exact names vary by platform). We provide step-by-step instructions on the scan page. It takes about 60 seconds to create.

How long does the scan take?

Under 90 seconds for most accounts. Larger accounts (1,000+ customers) may take up to 3 minutes. You'll see real-time progress as we scan each category.

What exactly do you scan for?

We run 10 automated checks: (1) Expired coupons still discounting, (2) Legacy pricing below current rates, (3) Forever discounts with no end date, (4) Stuck subscriptions stuck in bad states, (5) Expiring cards within 90 days, (6) Uncollected revenue with open invoices, (7) Missing payment methods on active subscriptions, (8) Unbilled overages — quantity mismatches and usage exceeding plan limits, (9) Expired trials — subscriptions stuck in trialing status, (10) Duplicate subscriptions — customers charged twice after failed upgrades.

What do I do with the report?

Open the report. See the leak. See the dollar amount. See the one-sentence fix. Click the link — it takes you straight to that customer in your billing dashboard. Fix it. That money hits your account next billing cycle.

What if you don't find any leaks?

Then your billing is clean. You get a perfect health score and some peace of mind. The free scan costs you nothing either way. If you're on a paid plan and we find less than $1,000/mo, you pay nothing.

What happens when a Stripe coupon expires?

When a Stripe coupon's redeem_by date passes, the coupon stops accepting new redemptions — but existing subscriptions keep the discount indefinitely. Stripe does not auto-remove expired coupons from active subscriptions. RevReclaim scans for these zombie discounts and shows you exactly which subscriptions are affected and how much they're costing you.

Is this the same as chargeback recovery?

No. Chargeback tools handle disputed payments. We find revenue you earned but aren't collecting: expired discounts still running, subscriptions stuck in failed states, cards about to expire, and outdated pricing that was never updated. Different problem, different fix.

Can I cancel the monthly plan anytime?

Yes. No contracts, no lock-in. Cancel anytime from your dashboard. Your data is deleted within 30 days of cancellation.

Is this worth it if I have fewer than 50 customers?

Probably not. Revenue leaks compound with scale. If you have 10 customers, you probably know each one by name. RevReclaim is built for the stage where your billing account has grown past what one person can monitor — typically 100+ customers, $30K+ MRR.

Why should I trust you with my billing data?

Fair question. We designed RevReclaim to work with restricted, read-only API keys scoped to specific resources. We only perform read operations, never modify your data, never see card numbers, and never store the key after the scan.

Terms of Service

Last updated: March 8, 2026

1. Service Overview

RevReclaim ("the Service") is a SaaS tool that scans your Stripe, Paddle, or Polar billing account to detect revenue leaks — failed payments, stuck subscriptions, pricing mismatches, and other billing issues that cost you money. The Service is provided by RevReclaim ("we", "us", "our").

2. Eligibility

You must be at least 18 years old and have the authority to grant read-only access to the billing account you are scanning (Stripe, Paddle, or Polar). By using RevReclaim, you confirm that you are the authorized owner or administrator of the billing account and that you have the legal right to access and analyze the data provided.

3. Account & Access

You are responsible for maintaining the security of your account credentials.
You must provide a valid email address for account registration.
You are responsible for all activity under your account.
You must notify us immediately of any unauthorized access to your account.

4. API Keys

You must only provide read-only restricted API keys. Never share your secret key or a key with write permissions.
For one-time scans, your API key is used in memory only and is not stored on any server or database.
For automated scans, your API key is encrypted with AES-256-GCM before storage. The encryption key is stored separately. You can delete it at any time from your settings.
We access your billing data exclusively for the purpose of generating revenue leak reports. We do not make any modifications to your billing account.
Read-only access limitations are enforced at the platform level by Stripe, Paddle, and Polar respectively — RevReclaim cannot create charges, modify subscriptions, or delete data even if it attempted to.

5. Acceptable Use

You agree not to:

Use the Service to scan billing accounts you do not own or have authorization to access.
Attempt to reverse engineer, decompile, or extract source code from the Service.
Use automated scripts to abuse API endpoints or circumvent rate limits.
Share your account access with unauthorized third parties.
Use the Service for any illegal purpose.

6. Scan Results & Accuracy

Scan reports are generated based on automated analysis of your billing data at the time of scanning.
Revenue estimates (MRR at risk, annual recovery) are approximate projections, not guaranteed recovery amounts.
We recommend reviewing each identified leak manually before taking action.
RevReclaim is a diagnostic tool — we identify issues but do not automatically fix them.

7. Pricing & Plans

The free plan includes limited scan functionality.
Paid plans provide additional features such as unlimited scans, automated weekly scans, and priority support.
Prices are subject to change with 30 days notice to existing subscribers.
Refunds are handled on a case-by-case basis within 14 days of purchase.

8. Security Measures

We implement commercially reasonable security measures to protect your data, including but not limited to:

Encryption in transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
Encryption at rest: Stored API keys (for auto-scan users) are encrypted using AES-256-GCM with derived keys stored separately from the database.
Database isolation: Row Level Security (RLS) ensures each user can only access their own data.
Minimal data retention: One-time scan API keys are processed in memory and never written to persistent storage.
Infrastructure: Hosted on Vercel with automatic HTTPS, DDoS protection, and SOC 2 compliant infrastructure. Database hosted on Supabase with SOC 2 Type II certification.

While we implement commercially reasonable security measures, no system is 100% secure. We do not warrant or guarantee the absolute security of your data.

9. Breach Notification

In the event of a confirmed security breach that compromises your personal data or API keys, we will:

Notify affected users via email within 72 hours of confirming the breach.
Provide a description of the nature of the breach, the data affected, and the measures taken to address and mitigate it.
Report to relevant data protection authorities as required by applicable law (including GDPR where applicable).
Provide guidance on steps you can take to protect yourself, including revoking and regenerating API keys on your billing platform.

10. Indemnification

You agree to indemnify, defend, and hold harmless RevReclaim and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your provision of API keys for billing accounts you do not own or are not authorized to access; (c) your provision of API keys with permissions beyond read-only access; (d) your violation of these Terms; or (e) your violation of any rights of a third party. You are solely responsible for ensuring that the API keys you provide are appropriately scoped to read-only access as instructed.

11. Limitation of Liability

RevReclaim is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total aggregate liability is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100 USD. We are not responsible for any revenue loss, data loss, or business interruption resulting from actions taken based on scan results. This limitation applies to all causes of action in the aggregate.

12. Termination

You may close your account at any time by contacting us.
We may suspend or terminate accounts that violate these terms.
Upon termination, your data will be deleted within 30 days per our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Israel.

14. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated terms.

15. Contact

For questions about these terms, contact us at revreclaim@gmail.com