Is my billing data safe?

Yes. We only read data — we cannot modify your billing, create charges, or access card numbers. All supported platforms (Stripe, Polar, Paddle) support restricted read-only keys. Your key is used only during the scan and is never stored or logged.

Which billing platforms do you support?

We support Stripe, Polar.sh, and Paddle. Select your platform on the scan page and we'll guide you through creating an API key. Each platform gets a tailored scan covering the leak types it supports.

What permissions does the API key need?

Read access for: Customers, Subscriptions, Invoices, Products, Prices, Coupons, and Payment Methods (exact names vary by platform). We provide step-by-step instructions on the scan page. It takes about 60 seconds to create.

How long does the scan take?

Under 90 seconds for most accounts. Larger accounts (1,000+ customers) may take up to 3 minutes. You'll see real-time progress as we scan each category.

What exactly do you scan for?

We run 10 automated checks: (1) Expired coupons still discounting, (2) Legacy pricing below current rates, (3) Forever discounts with no end date, (4) Stuck subscriptions stuck in bad states, (5) Expiring cards within 90 days, (6) Uncollected revenue with open invoices, (7) Missing payment methods on active subscriptions, (8) Unbilled overages — quantity mismatches and usage exceeding plan limits, (9) Expired trials — subscriptions stuck in trialing status, (10) Duplicate subscriptions — customers charged twice after failed upgrades.

What do I do with the report?

Open the report. See the leak. See the dollar amount. See the one-sentence fix. Click the link — it takes you straight to that customer in your billing dashboard. Fix it. That money hits your account next billing cycle.

What if you don't find any leaks?

Then your billing is clean. You get a perfect health score and some peace of mind. The free scan costs you nothing either way. If you're on a paid plan and we find less than $1,000/mo, you pay nothing.

What happens when a Stripe coupon expires?

When a Stripe coupon's redeem_by date passes, the coupon stops accepting new redemptions — but existing subscriptions keep the discount indefinitely. Stripe does not auto-remove expired coupons from active subscriptions. RevReclaim scans for these zombie discounts and shows you exactly which subscriptions are affected and how much they're costing you.

Is this the same as chargeback recovery?

No. Chargeback tools handle disputed payments. We find revenue you earned but aren't collecting: expired discounts still running, subscriptions stuck in failed states, cards about to expire, and outdated pricing that was never updated. Different problem, different fix.

Can I cancel the monthly plan anytime?

Yes. No contracts, no lock-in. Cancel anytime from your dashboard. Your data is deleted within 30 days of cancellation.

Is this worth it if I have fewer than 50 customers?

Probably not. Revenue leaks compound with scale. If you have 10 customers, you probably know each one by name. RevReclaim is built for the stage where your billing account has grown past what one person can monitor — typically 100+ customers, $30K+ MRR.

Why should I trust you with my billing data?

Fair question. We designed RevReclaim to work with restricted, read-only API keys scoped to specific resources. We only perform read operations, never modify your data, never see card numbers, and never store the key after the scan.

Does Baremetrics detect expired coupons or stuck subscriptions?

No. Baremetrics tracks MRR, churn, and LTV but doesn't scan individual subscriptions for billing configuration errors like expired coupons still discounting or stuck subscriptions inflating MRR.

What's the difference between Baremetrics and RevReclaim?

Baremetrics is a revenue analytics dashboard that tracks MRR, churn, and LTV. RevReclaim is a billing leak detector that finds revenue you're losing from expired coupons, stuck subscriptions, and 8 other leak types. They're complementary tools.

Can I use Baremetrics and RevReclaim together?

Yes. They're complementary. Baremetrics tracks your revenue metrics. RevReclaim finds the billing leaks hiding behind those metrics. Together you get accurate numbers and recovered revenue.

RevReclaim vs Baremetrics

Baremetrics shows your MRR is $50K. It doesn't mention $2,500 of it is phantom revenue.

Baremetrics is a great analytics dashboard. It tracks MRR, churn, LTV, and recovers failed payments with Recover. But analytics tools work with aggregate data. Revenue leaks hide in individual records — expired coupons, stuck subscriptions, legacy pricing gaps. Baremetrics doesn't scan for those.

“My Baremetrics dashboard says MRR is growing. So why does my bank account tell a different story?”

Because aggregate metrics don't catch record-level billing errors. That's what we built RevReclaim for.

What Baremetrics does vs. what RevReclaim does

Feature	Baremetrics	RevReclaim
MRR / ARR Tracking	Yes — real-time MRR, ARR, churn, LTV dashboards.	No. Not an analytics tool. Focused on finding and fixing billing leaks.
Failed Payment Recovery	Yes — Recover add-on sends dunning emails and in-app reminders for failed payments.	Detects failed payments + AI-powered personalized dunning emails. Tracks recovery per customer.
Expired Coupon Detection	No detection. Expired coupons continue discounting silently.	Detects every expired coupon still reducing invoices. Shows exact dollar impact.
Stuck Subscription Detection	No detection. Shows aggregate churn but doesn't flag individual stuck subscriptions.	Finds subscriptions in limbo states. AI agents can auto-resolve or cancel.
Legacy Pricing Analysis	No detection. Doesn't compare current prices vs. what customers are actually paying.	Finds every customer on old pricing. Shows the gap between current and legacy rate.
Expiring Card Alerts	No proactive alerts. Relies on failed payment flow after the card expires.	90-day proactive warning. Pre-dunning emails before the card actually fails.
Forever Discount Detection	No detection. Coupons set to 'forever' run indefinitely without warning.	Flags all never-expiring discounts. Shows lifetime cost if left unchanged.
Billing Health Score	No health score. Provides churn rate and MRR trends only.	0-100 health score across 6 billing dimensions. Track improvement over time.
One-Click Fix Links	No fix links. Shows data but doesn't link to the source record.	Direct links to the exact customer/subscription in your billing dashboard.
Free Tier	No free tier. Starts at $108/mo for up to $50K MRR.	Free forever scan. Monitoring from $29/mo.

They're complementary, not competitive.

Baremetrics is excellent at what it does: SaaS analytics and failed payment recovery. RevReclaim is excellent at what it does: finding billing leaks that analytics dashboards don't detect. The ideal stack uses both. Baremetrics tracks your metrics. RevReclaim cleans your billing. Together, you get accurate numbers and recovered revenue.

Other comparisons

vs Stripe Dunning vs ChartMogul vs ProfitWell vs Manual Audit

See what your dashboard is missing.

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Works with Stripe, Polar, and Paddle. Read-only access. Key never stored.