Is my billing data safe?

Yes. We only read data — we cannot modify your billing, create charges, or access card numbers. All supported platforms (Stripe, Polar, Paddle) support restricted read-only keys. Your key is used only during the scan and is never stored or logged.

Which billing platforms do you support?

We support Stripe, Polar.sh, and Paddle. Select your platform on the scan page and we'll guide you through creating an API key. Each platform gets a tailored scan covering the leak types it supports.

What permissions does the API key need?

Read access for: Customers, Subscriptions, Invoices, Products, Prices, Coupons, and Payment Methods (exact names vary by platform). We provide step-by-step instructions on the scan page. It takes about 60 seconds to create.

How long does the scan take?

Under 90 seconds for most accounts. Larger accounts (1,000+ customers) may take up to 3 minutes. You'll see real-time progress as we scan each category.

What exactly do you scan for?

We run 10 automated checks: (1) Expired coupons still discounting, (2) Legacy pricing below current rates, (3) Forever discounts with no end date, (4) Stuck subscriptions stuck in bad states, (5) Expiring cards within 90 days, (6) Uncollected revenue with open invoices, (7) Missing payment methods on active subscriptions, (8) Unbilled overages — quantity mismatches and usage exceeding plan limits, (9) Expired trials — subscriptions stuck in trialing status, (10) Duplicate subscriptions — customers charged twice after failed upgrades.

What do I do with the report?

Open the report. See the leak. See the dollar amount. See the one-sentence fix. Click the link — it takes you straight to that customer in your billing dashboard. Fix it. That money hits your account next billing cycle.

What if you don't find any leaks?

Then your billing is clean. You get a perfect health score and some peace of mind. The free scan costs you nothing either way. If you're on a paid plan and we find less than $1,000/mo, you pay nothing.

What happens when a Stripe coupon expires?

When a Stripe coupon's redeem_by date passes, the coupon stops accepting new redemptions — but existing subscriptions keep the discount indefinitely. Stripe does not auto-remove expired coupons from active subscriptions. RevReclaim scans for these zombie discounts and shows you exactly which subscriptions are affected and how much they're costing you.

Is this the same as chargeback recovery?

No. Chargeback tools handle disputed payments. We find revenue you earned but aren't collecting: expired discounts still running, subscriptions stuck in failed states, cards about to expire, and outdated pricing that was never updated. Different problem, different fix.

Can I cancel the monthly plan anytime?

Yes. No contracts, no lock-in. Cancel anytime from your dashboard. Your data is deleted within 30 days of cancellation.

Is this worth it if I have fewer than 50 customers?

Probably not. Revenue leaks compound with scale. If you have 10 customers, you probably know each one by name. RevReclaim is built for the stage where your billing account has grown past what one person can monitor — typically 100+ customers, $30K+ MRR.

Why should I trust you with my billing data?

Fair question. We designed RevReclaim to work with restricted, read-only API keys scoped to specific resources. We only perform read operations, never modify your data, never see card numbers, and never store the key after the scan.

Is ProfitWell the same as RevReclaim?

No. ProfitWell (now part of Paddle) provides free revenue analytics for Paddle users. RevReclaim detects billing leaks that analytics tools miss — like expired coupons still discounting active subscriptions, stuck subscriptions, and legacy pricing gaps.

Does ProfitWell work with Stripe?

ProfitWell is now Paddle-exclusive after the 2022 acquisition. It no longer supports Stripe directly. RevReclaim works with Stripe, Paddle, and Polar from a single interface.

What revenue leaks does ProfitWell miss?

ProfitWell doesn't scan for expired coupons, stuck subscriptions, legacy pricing gaps, forever discounts, duplicate subscriptions, unbilled overages, or missing payment methods. RevReclaim checks all 10 leak types in 90 seconds.

RevReclaim vs ProfitWell

ProfitWell is free. But “free analytics” doesn't find the $2,500/mo you're losing.

ProfitWell (now part of Paddle) gives Paddle users free analytics — MRR, churn, LTV, benchmarking. It's a great deal. But it only works with Paddle. If you use Stripe or Polar, you're out of luck. And even for Paddle users, ProfitWell doesn't scan for the 9 billing leak categories that silently drain revenue.

“I use ProfitWell because it's free. But what am I missing?”

Free analytics is great. But it only tells you what happened — not what's broken.

What ProfitWell does vs. what RevReclaim does

Feature	ProfitWell	RevReclaim
MRR / ARR Tracking	Yes — free for Paddle users. MRR, churn, LTV dashboards.	No. Not an analytics tool. Focused on finding and fixing billing leaks.
Price Benchmarking	Yes — compares your pricing against industry benchmarks.	No. Focuses on finding revenue you're losing, not pricing strategy.
Failed Payment Recovery	Paddle handles this automatically for Paddle users. Not available for Stripe.	Detects all failed payments across Stripe, Polar, and Paddle. AI-powered dunning emails.
Expired Coupon Detection	No detection. Doesn't scan individual coupons for expiry issues.	Detects every expired coupon still reducing invoices. Shows exact dollar impact.
Stuck Subscription Detection	No detection. Shows aggregate churn but doesn't flag stuck subscriptions.	Finds subscriptions in limbo states. Shows which ones need action.
Legacy Pricing Analysis	Has price intelligence but doesn't flag customers on outdated plans.	Finds every customer on old pricing. Shows the gap per subscription.
Multi-Platform Support	Paddle only. De-emphasized for non-Paddle users since 2022 acquisition.	Stripe, Polar, and Paddle. One interface for all platforms.
Expiring Card Alerts	Paddle handles card updates internally. No proactive alerts to you.	90-day proactive warning for all platforms. Pre-dunning before failure.
Billing Health Score	No health score. Provides aggregate analytics only.	0-100 health score across 6 billing dimensions. Track improvement over time.
One-Click Fix Links	No fix links. Paddle dashboard handles some issues automatically.	Direct links to the exact customer/subscription in your billing dashboard.

Use both. ProfitWell is free. RevReclaim scan is free.

ProfitWell gives Paddle users free metrics. RevReclaim gives everyone a free billing scan. ProfitWell tells you what your numbers are. RevReclaim tells you which billing records are leaking money. Start with both free tiers. Upgrade when you see the value.

Other comparisons

vs Stripe Dunning vs Baremetrics vs ChartMogul vs Manual Audit

Free analytics is step one. Finding leaks is step two.

Run a free scan in 90 seconds. See every billing leak hiding behind your metrics. Works with Stripe, Polar, and Paddle.

Find My Hidden Revenue → Free Scan

Works with Stripe, Polar, and Paddle. Read-only access. Key never stored.