Is my billing data safe?

Yes. We only read data — we cannot modify your billing, create charges, or access card numbers. All supported platforms (Stripe, Polar, Paddle) support restricted read-only keys. Your key is used only during the scan and is never stored or logged.

Which billing platforms do you support?

We support Stripe, Polar.sh, and Paddle. Select your platform on the scan page and we'll guide you through creating an API key. Each platform gets a tailored scan covering the leak types it supports.

What permissions does the API key need?

Read access for: Customers, Subscriptions, Invoices, Products, Prices, Coupons, and Payment Methods (exact names vary by platform). We provide step-by-step instructions on the scan page. It takes about 60 seconds to create.

How long does the scan take?

Under 90 seconds for most accounts. Larger accounts (1,000+ customers) may take up to 3 minutes. You'll see real-time progress as we scan each category.

What exactly do you scan for?

We run 10 automated checks: (1) Expired coupons still discounting, (2) Legacy pricing below current rates, (3) Forever discounts with no end date, (4) Stuck subscriptions stuck in bad states, (5) Expiring cards within 90 days, (6) Uncollected revenue with open invoices, (7) Missing payment methods on active subscriptions, (8) Unbilled overages — quantity mismatches and usage exceeding plan limits, (9) Expired trials — subscriptions stuck in trialing status, (10) Duplicate subscriptions — customers charged twice after failed upgrades.

What do I do with the report?

Open the report. See the leak. See the dollar amount. See the one-sentence fix. Click the link — it takes you straight to that customer in your billing dashboard. Fix it. That money hits your account next billing cycle.

What if you don't find any leaks?

Then your billing is clean. You get a perfect health score and some peace of mind. The free scan costs you nothing either way. If you're on a paid plan and we find less than $1,000/mo, you pay nothing.

What happens when a Stripe coupon expires?

When a Stripe coupon's redeem_by date passes, the coupon stops accepting new redemptions — but existing subscriptions keep the discount indefinitely. Stripe does not auto-remove expired coupons from active subscriptions. RevReclaim scans for these zombie discounts and shows you exactly which subscriptions are affected and how much they're costing you.

Is this the same as chargeback recovery?

No. Chargeback tools handle disputed payments. We find revenue you earned but aren't collecting: expired discounts still running, subscriptions stuck in failed states, cards about to expire, and outdated pricing that was never updated. Different problem, different fix.

Can I cancel the monthly plan anytime?

Yes. No contracts, no lock-in. Cancel anytime from your dashboard. Your data is deleted within 30 days of cancellation.

Is this worth it if I have fewer than 50 customers?

Probably not. Revenue leaks compound with scale. If you have 10 customers, you probably know each one by name. RevReclaim is built for the stage where your billing account has grown past what one person can monitor — typically 100+ customers, $30K+ MRR.

Why should I trust you with my billing data?

Fair question. We designed RevReclaim to work with restricted, read-only API keys scoped to specific resources. We only perform read operations, never modify your data, never see card numbers, and never store the key after the scan.

Does ChartMogul find revenue leaks?

No. ChartMogul tracks revenue metrics like MRR, churn, and LTV and provides analytics dashboards. It doesn't scan individual subscriptions for billing configuration errors like expired coupons or stuck subscriptions.

What does RevReclaim do that ChartMogul doesn't?

RevReclaim scans each subscription for 10 types of billing leaks (expired coupons, stuck subscriptions, legacy pricing, etc.). ChartMogul aggregates revenue data into dashboards but doesn't examine individual records for errors.

ChartMogul offers a free tier for companies with up to $10K MRR. RevReclaim's billing leak scan is free for all MRR levels with no limits. Together they cost under $29/mo total.

RevReclaim vs ChartMogul

ChartMogul says your MRR is $50K. $2,350 of it is phantom revenue from stuck subscriptions.

ChartMogul is the gold standard for SaaS revenue analytics. Cohorts, LTV, churn — it's all there. But analytics tools work with aggregate sums. They add up your subscriptions. They don't examine each one for errors. Stuck subscriptions inflate your MRR. Expired coupons silently discount. ChartMogul reports the total. RevReclaim shows what's broken inside it.

“ChartMogul says my churn is 5%. But how much of that is billing errors I could have prevented?”

Excellent question. The answer is usually more than you think.

What ChartMogul does vs. what RevReclaim does

Feature	ChartMogul	RevReclaim
MRR / ARR Tracking	Yes — real-time MRR, ARR, churn, LTV, ARPU with 10+ integrations.	No. Not an analytics tool. Focused on finding and fixing billing leaks.
Revenue Recognition	Yes — ASC 606 / IFRS 15 compliant revenue recognition.	No. Not an accounting tool.
Failed Payment Detection	No detection or recovery. Shows aggregate churn data only.	Detects every failed payment. AI-powered dunning emails with recovery tracking.
Expired Coupon Detection	No detection. Doesn't examine individual coupons or their status.	Detects every expired coupon still reducing invoices. Shows exact dollar impact.
Stuck Subscription Detection	No detection. Counts stuck subscriptions as active MRR.	Finds subscriptions in limbo states. Corrects your real MRR figure.
Legacy Pricing Analysis	No detection. Doesn't compare current prices vs. what customers pay.	Finds every customer on old pricing. Shows the exact revenue gap.
Expiring Card Alerts	No proactive alerts. Cards expire silently until payment fails.	90-day proactive warning. Pre-dunning emails before the card fails.
Cohort Analysis	Yes — best-in-class cohort analysis and customer segmentation.	No. Not an analytics tool.
Billing Health Score	No health score. Provides churn metrics and trends only.	0-100 health score across 6 billing dimensions. Track improvement over time.
One-Click Fix Links	No fix links. Analytics only — no action layer.	Direct links to the exact customer/subscription in your billing dashboard.

The ideal stack: ChartMogul + RevReclaim.

ChartMogul is the best revenue analytics platform available. RevReclaim is a billing auditor. ChartMogul tells you what your numbers are. RevReclaim tells you which numbers are wrong and how to fix them. Together: accurate metrics and clean billing. ChartMogul free tier + RevReclaim = under $29/mo total.

Other comparisons

vs Stripe Dunning vs Baremetrics vs ProfitWell vs Manual Audit

Find the leaks hiding behind your metrics.

Free scan. 90 seconds. See every billing leak with dollar amounts and direct fix links. Works alongside ChartMogul.

Find My Hidden Revenue → Free Scan

Works with Stripe, Polar, and Paddle. Read-only access. Key never stored.