Is my billing data safe?

Yes. We only read data — we cannot modify your billing, create charges, or access card numbers. All supported platforms (Stripe, Polar, Paddle) support restricted read-only keys. Your key is used only during the scan and is never stored or logged.

Which billing platforms do you support?

We support Stripe, Polar.sh, and Paddle. Select your platform on the scan page and we'll guide you through creating an API key. Each platform gets a tailored scan covering the leak types it supports.

What permissions does the API key need?

Read access for: Customers, Subscriptions, Invoices, Products, Prices, Coupons, and Payment Methods (exact names vary by platform). We provide step-by-step instructions on the scan page. It takes about 60 seconds to create.

How long does the scan take?

Under 90 seconds for most accounts. Larger accounts (1,000+ customers) may take up to 3 minutes. You'll see real-time progress as we scan each category.

What exactly do you scan for?

We run 10 automated checks: (1) Expired coupons still discounting, (2) Legacy pricing below current rates, (3) Forever discounts with no end date, (4) Stuck subscriptions stuck in bad states, (5) Expiring cards within 90 days, (6) Uncollected revenue with open invoices, (7) Missing payment methods on active subscriptions, (8) Unbilled overages — quantity mismatches and usage exceeding plan limits, (9) Expired trials — subscriptions stuck in trialing status, (10) Duplicate subscriptions — customers charged twice after failed upgrades.

What do I do with the report?

Open the report. See the leak. See the dollar amount. See the one-sentence fix. Click the link — it takes you straight to that customer in your billing dashboard. Fix it. That money hits your account next billing cycle.

What if you don't find any leaks?

Then your billing is clean. You get a perfect health score and some peace of mind. The free scan costs you nothing either way. If you're on a paid plan and we find less than $1,000/mo, you pay nothing.

What happens when a Stripe coupon expires?

When a Stripe coupon's redeem_by date passes, the coupon stops accepting new redemptions — but existing subscriptions keep the discount indefinitely. Stripe does not auto-remove expired coupons from active subscriptions. RevReclaim scans for these zombie discounts and shows you exactly which subscriptions are affected and how much they're costing you.

Is this the same as chargeback recovery?

No. Chargeback tools handle disputed payments. We find revenue you earned but aren't collecting: expired discounts still running, subscriptions stuck in failed states, cards about to expire, and outdated pricing that was never updated. Different problem, different fix.

Can I cancel the monthly plan anytime?

Yes. No contracts, no lock-in. Cancel anytime from your dashboard. Your data is deleted within 30 days of cancellation.

Is this worth it if I have fewer than 50 customers?

Probably not. Revenue leaks compound with scale. If you have 10 customers, you probably know each one by name. RevReclaim is built for the stage where your billing account has grown past what one person can monitor — typically 100+ customers, $30K+ MRR.

Why should I trust you with my billing data?

Fair question. We designed RevReclaim to work with restricted, read-only API keys scoped to specific resources. We only perform read operations, never modify your data, never see card numbers, and never store the key after the scan.

Does Stripe automatically recover failed payments?

Stripe's Smart Retries handle some failed payments, but they only cover 1 of 10 leak types. Expired coupons, stuck subscriptions, and legacy pricing gaps are not addressed by Stripe's built-in dunning.

What's the difference between Stripe dunning and RevReclaim?

Stripe dunning retries failed payments. RevReclaim scans for 10 types of revenue leaks including expired coupons, stuck subscriptions, and legacy pricing — issues Stripe doesn't flag.

How much revenue does Stripe dunning miss?

On a typical $50K MRR account, Stripe dunning recovers ~$400/mo in failed payments. RevReclaim finds ~$2,500/mo across all 10 leak types — a gap of ~$2,100/mo ($25,200/year).

RevReclaim vs Stripe Dunning

Stripe sends you 47 webhooks. None of them say “you're losing $2,500/month.”

Stripe's built-in dunning handles one thing: retrying failed payments. But failed payments are just 1 of 10 categories of revenue leaks hiding in your billing data. The other 9? Stripe doesn't detect them, doesn't flag them, and doesn't tell you they exist.

“Why doesn't Stripe tell me when a coupon expires but the discount keeps running?”

Good question. We asked it too. Then we built the tool that answers it.

What Stripe does vs. what RevReclaim does

Leak Category	Stripe Built-in	RevReclaim
Expired Coupons	No detection. Expired coupons continue discounting silently.	Detects every expired coupon still reducing invoices. Shows exact dollar impact per customer.
Legacy Pricing	No detection. Price increases don't retroactively update existing subscriptions.	Finds every customer still on old pricing. Shows the gap between current and legacy rate.
Forever Discounts	No warning. Coupons set to 'forever' run indefinitely.	Flags all never-expiring discounts. Shows lifetime cost if left unchanged.
Stuck Subscriptions	Shows status as 'past_due' but doesn't alert you or take action.	Finds subscriptions stuck in limbo states. AI agents can auto-resolve or cancel.
Expiring Cards	Sends card expiry emails to customers (if enabled in settings). No dashboard alert to you.	Proactive 90-day warning. Pre-dunning emails before the card actually fails.
Failed Payments	Built-in Smart Retries (automatic retry schedule). Basic dunning emails.	Detects failed payments + sends AI-powered dunning emails with personalized messaging. Tracks recovery.
Missing Payment Methods	No detection. Active subscriptions without payment methods sit silently.	Flags every subscription missing a payment method before the next billing attempt.
Unbilled Overages	No detection. Quantity mismatches and usage above plan limits go unnoticed.	Finds subscriptions where seat count or usage exceeds what's being billed. Shows the exact gap.
Expired Trials	No detection. Subscriptions can sit in 'trialing' status indefinitely if webhooks fail.	Flags trials past 45 days and active subscriptions billing $0 despite having priced items.
Duplicate Subscriptions	No detection. Multiple active subscriptions for the same customer are allowed.	Finds customers with overlapping subscriptions for the same product. Prevents chargebacks from double-billing.

We're not saying Stripe is bad.

Stripe is the best payment infrastructure in the world. But it's infrastructure — not a billing auditor. Stripe processes your payments. RevReclaim finds the money your billing setup is leaving behind. They're complementary, not competitive. We read your Stripe data to find what Stripe doesn't surface to you.

Other comparisons

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Works with Stripe, Polar, and Paddle. Read-only access. Key never stored.